Your Privacy Choices
As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.
Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.
If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.
Ordering, Pickup, & Delivery
Where are you located?
Jen’s Buns is a small-batch home bakery in Edmond, Oklahoma. We offer local pickup, local delivery to eligible addresses, and shipping for select products.
How does pickup work?
Choose local pickup at checkout. Please allow 2–4 business days for your order to be prepared. When it’s ready, you’ll receive a notification with pickup instructions. Please wait for that notification before coming to collect your order.
Do you offer local delivery?
Yes! Local delivery is available to select addresses in Edmond and the Oklahoma City area. Enter your address at checkout to see whether delivery is available for your location.
Shipping
How long does shipping take?
Shipping time depends on the option selected at checkout. Transit estimates begin after your order ships and do not include our 2–4 business day processing time. You’ll receive tracking information once your order ships.
What if my package is delayed?
Carrier delays can occasionally happen, and delivery estimates aren’t guaranteed. If your package is delayed, check your tracking for updates. If you need help, contact info@jensbuns.com with your order number.
When will my order ship?
Please allow 2–4 business days for your order to be prepared before shipping. Everything is baked fresh to order. You’ll receive tracking information once your order ships.
Freshness & Storage
When is your bread baked?
Every loaf is baked fresh to order for pickup, local delivery, or shipping. Shipped loaves are cooled completely before being carefully packaged.
How should I store my bread?
For loaves without perishable fillings, keep your bread in a sealed bag at room temperature and enjoy within the first few days. Slice and freeze anything you won’t eat right away. Follow any product-specific storage instructions included with your order.
Can I freeze sourdough bread?
Yes! Slice your loaf, place it in a freezer-safe bag, and freeze. You can toast slices straight from frozen or thaw and warm them when you’re ready to enjoy.
Products & Ingredients
Will my order look exactly like the photos?
Every item is handmade, so slight differences in shape, size, scoring, color, and ingredient placement are normal. Your order may look a little different from the photos, but it’s made with the same care and quality ingredients.
What ingredients do you use?
Our classic sourdough is made with bread flour, water, salt, and sourdough starter. Ingredients vary across our flavored loaves, buns, cookies, and other baked goods. Please check each product listing for its ingredient details.
Are your products made with commercial yeast?
Our sourdough loaves are naturally leavened with sourdough starter. Some other products, including ciabatta, use commercial yeast. Please check the individual product listing for details.
Do your products contain allergens?
Our baked goods contain wheat. Depending on the product, they may also contain milk, eggs, or other allergens. Please review the ingredient and allergen information for each item before ordering. If you have a food allergy, contact us before placing your order.
Orders & Policies
Can I change or cancel my order?
Please email info@jensbuns.com as soon as possible with your order number and requested change. Changes or cancellations aren’t available once processing has begun. Before that point, we’ll review your request and let you know what’s possible.
Do you offer refunds or replacements?
Due to the perishable nature of our products, all sales are final. If there's ever an issue with your order, please reach out – we're always happy to help make it right.
What if there's an issue with my order?
We want you to have a great experience with Jen's Buns. If something isn't right, please reach out and we'll do our best to help.
Help
What is The Bun Club?
The Bun Club is our free loyalty program! Earn points when you shop and complete other eligible activities, then redeem them for discounts and rewards. Visit The Bun Club page to explore ways to earn, available rewards, and VIP tiers.
How can I contact you?
You can reach out anytime through our contact page or simply reply to your order confirmation message – we're always happy to help.